Gift Basket Delivery Options
We’ll deliver a beautiful My Goodness Gift Basket to anywhere in New Zealand,
including same day delivery throughout Auckland.
Pre-order and pickup from 8.30am to 5pm weekdays. Or browse gift baskets in our Showroom. Unit 1, 20 Constellation Drive, Rosedale, Auckland (Entrance next to McDonalds) Note, there is no Saturday or overnight delivery service available for Rural Deliveries.
Auckland Delivery
Gift Delivery
Gift Delivery
Call 0800 466 363 before 4.30pm Monday-Friday.
North Shore
Basket Delivery
Delivery Cut-Off Times
Nationwide Standard Delivery Service
- Orders to be placed by 2pm.
- Orders placed after 2:00pm will be dispatched on the next business day.
- Same Day Delivery Service (Auckland Metro Only) Orders to be placed by 2pm.
Saturday Delivery
- Saturday delivery available for North Island metro addresses only (cities and bigger towns)
- There is no Saturday delivery service for rural and smaller town addresses in the North Island and South Island.
Click Here to determine whether your delivery address qualifies for a Saturday delivery
Rural Delivery
- Allow 4-5 business days for delivery to occur – see table above.
- In some instances, deliveries may need to be collected from a rural drop point
- We cannot guarantee an exact delivery date for rural deliveries.
Click Here to determine whether your delivery address is metro or rural
Click & Collect
- Select Click and Collect at checkout
- Available Mon–Fri (excludes public holidays) from Albany Showroom
- No Saturday pick-up
- You will be notified by email when your order is ready for collection
1/20 Constellation Drive, Rosedale, Auckland (Link to map)
Delivery to a Busniess Adress
- Address must include the business name
- Couriers don’t require a signature for delivery.
- Deliveries can’t be made to businesses after 5pm.
- We do not deliver to PO boxes
Delivery to Hospitals and Retirement Villages
- Hospital: Couriers can only deliver to a reception or designated delivery area, please include the hospital name and ward number.
- Retirement Village: In most instances, delivery will occur to the retirement’s village reception
Selecting a Delivery Date
- The Delivery Calendar at checkout enables customers to select their optimum delivery date.
- Orders are dispatched in accordance with the delivery timeframes provided by our courier partners; NZ Couriers and NZ Post, to meet this date.
- As we use third party couriers (NZ Couriers and NZ Post) we are unable to guarantee a delivery date.
- We have a, 95% plus, on-time rate, but deliveries may occasionally arrive earlier or later than requested due to courier network schedules or unforeseen delays.
- Orders paid by bank deposit will not be processed or dispatched until funds have been received.
- As bank transfers can take time to be process, this may result in a delay to dispatch and could affect your requested delivery date.
Tracking Your Order
- When your order has been collected by the courier, you will receive an email with a tracking link enabling you to check delivery status.
- You can also log into your My Goodness account to view the status of your order at any time.
- At peak times there may be a delay in updating delivery status
Delivery Delays
While we make every effort to ensure gifts are delivered on time, we cannot accept responsibility for delays caused by circumstances beyond our reasonable control.
These may include, but are not limited to:
- Adverse weather conditions or natural events
- Traffic congestion, road closures, or transport disruptions
- Incorrect, incomplete, or inaccessible delivery address information
- Delays or service failures by third-party courier providers
- Public holidays, peak seasonal periods, or unexpected increases in courier volumes
- Any other event or circumstance beyond our reasonable control
Delivery Conditions
- Our couriers do not require a signature upon delivery. This helps ensure a smooth delivery experience, particularly as many of our orders are sent as surprise gifts and recipients may not be available to accept them in person.
- Deliveries may therefore be left in a safe location at the courier's discretion.
- A redirection or redelivery fee may apply if a parcel requires to be delivered to an alternative address
Damaged or Missing Deliveries
- We carefully pack every order to ensure it reaches you in perfect condition.
- While damage during transit is uncommon, it can occasionally happen. If your parcel arrives damaged, please contact us within 48 hours, keep all original packaging and we'll gladly provide a replacement.
Click Here to view our Returns and Replacements Policy for full details
Contact Us
If you have any questions or you have an urgent delivery required, please phone us on 0800 466 363 or email gifts@mygoodness.co.nz.