The My Goodness Guarantee
We’ve been producing gifts since 1999 – offering NZ businesses and consumers the most impressive range of gift baskets. We love what we do and are proud of the quality of the gifts we send out.
We stand by our product and our customers
If for any reason something does go wrong and you are not happy with your gift then we guarantee we will do our utmost to make amends, whether this replacing an item, the gift, or providing a full refund. This is our guarantee that we stand by our customers.
Money Back Guarantee
If the gift that is delivered is substantially different from the product description or is not of an acceptable quality, we will provide a replacement or a full refund
Please note our substitutions policy in our terms of business.
Returns and Refunds
In the unlikely event your gift is damaged or defective we will replace the gift or damaged item at no cost to you as outlined in our returns and refunds policy. Returns and refunds