Our frequently asked questions:


What are our delivery costs and cut off times?

Delivery Information
Delivery area Order By Delivery Cost
Same Day Auckland Metro Orders by 1pm $20
Auckland & North Island Orders by 1pm $15
South Island Standard Orders by 1pm $25
South Island Overnight Orders by 1pm $40
Urgent Deliveries Call Us! POA

Note: Saturday deliveries attract a surcharge.

View all delivery options here.


Can I customise my gift?

Yes. More often than not, we can customise a gift for you.  Please phone our customer service team on 0800 466 363 for more information.


Can I order multiple baskets and send to seperate addresses?

Yes. If you require multiple gifts to be sent to a variety of different addresses call our customer service team on 0800 466 363.


Can we design unique baskets for corporate gifts?

Absolutely, custom gifting is our specialty. We design gifts for some of NZ’s largest (and smallest) businesses, call us on 0800 466 363.