Terms of Business

My Goodness Gift Baskets Online Terms & Conditions of Sale 

PAYMENT
  1. All prices are in New Zealand dollars and are GST inclusive.

  2. For online orders you may pay by supplying your credit/debit card details on our secure online ordering system.  You may also choose to pay via Internet Banking. 

  3. My Goodness Ltd operates the highest level of security, meaning your card details are not retained.  Should you wish to add to your order, or if we need to issue a refund we may need to contact you to obtain your card details.

  4. All payments for goods must be made when the order is placed.  We are unable to reserve or dispatch goods before payment is received.

 
DELIVERY DELAYS

Unfortunately, My Goodness Gift Baskets cannot take responsibility for late delivery of any gifts due to:

  1. Adverse weather conditions

  2. Incomplete or incorrect delivery addresses

  3. Traffic congestion

  4. Any other causes beyond our reasonable control and not limited to securing necessary export licenses, compliance with laws or regulations, Acts of God, acts or omissions of the purchaser, acts of civil or military authority, judicial action defaults of sub-contractors or suppliers, labour disputes, failure or delays in transportation, embargoes, wars or riots.

 
SUBSTITUTION & PRODUCT AVAILABILITY

We promise to use the products as advertised online.  If for any reason a product is out of stock, we promise to replace that product with another as close to it as we possibly can, and one of similar or greater value.

  • Errors and omissions excepted.
  • Colours of baskets, ribbons and trims may vary.
  • All orders are subject to availability, if a gift is sold out then we will endeavour to contact the purchaser to agree to an alternative gift. 

 

CANCELLATIONS & RETURNS

All orders can be cancelled up to the day of despatch, when a full refund will be credited, except if:
1.            the order is a large corporate order.
2.            the gift is custom-made or contents changed to your requirements.
3.            orders placed by phone, email or letter.

 

ITEMS DAMAGED IN TRANSIT, DEFECTIVE OR INCORRECT ITEMS

In the unlikely event your gift is damaged please contact us within 14 days on 09 415 8868 (0800 466 363) or gifts@mygoodness.co.nz.   We will make arrangements for the return of the gift and refund or replacement (at your choice).  Please note that we may request photos of the damage and packaging in order to enable us to investigate the matter with our courier and packing facility.
 

SUPPLY OF ALCOHOL

Any gift baskets containing alcohol can only be ordered by customer over 18 years of age.  These Terms and Conditions do not affect your Statutory Rights.
 

GOVERNING LAW

These Terms & Conditions of Sale (and any contracts to which these Conditions of Sale apply) shall be governed by the laws of New Zealand and the courts of New Zealand shall have non-exclusive jurisdiction to hear and determine any dispute arising in relation to these Conditions of Sale (and any contracts to which these Conditions of Sale apply).