The My Goodness Guarantee

We’ve been producing gifts since 1999 – offering NZ businesses and consumers the most impressive range of gift baskets. We love what we do and are proud of the quality of the gifts we send out.

We stand by our product and our customers

If for any reason something does go wrong and you are not happy with your gift then we guarantee we will do our utmost to make amends, whether this means a refund, replacing an item or replacing the gift. This is our guarantee that we stand by our customers.

Money Back Guarantee

We guarantee that the gift we deliver will be the same as the gift displayed online if not we will arrange for your money back or a replacement gift. 

Returns and Refunds

In the unlikely event your gift is damaged or defective we will replace it at no cost to you.

To understand how to our return a gift, cancel a order or claim a refund visit our Returns & Refunds page.